JCA | Lenders

Nationwide Solutions Provider to the Secured Asset Funding Sector

Although our core business is in the automotive sector, we offer the same expert services across the asset funding spectrum including but not limited to hgv’s, agricultural, plant & machinery, commercial equipment.

JCA Associates services include:

Customer Reconnection Tracing
Arrears Collection Investigation
Vehicle And Asset Repossession Reports For Financial Crime Units
Pre-Litigation Assessments Police Reports
Protected Goods Legal Recovery Shortfall Collections

A new service now available and in use by a growing number clients is our ability to carry out pre-delivery risk assessments of deals by our professional investigators, which is proving to be highly cost effective way to combat and reduce fraud, especially in small to medium ticket lending.

Where appropriate and for a relativley small fee, we will be on site at the point of delivery, capturing vital information, in real time during the handover of your assets. We like to think of it as shutting the stable door BEFORE the horse bolts!



HOW WE WORK

We treat customers fairly, with forbearance, honesty & integrity. We are customer driven, with a determination to deliver fair & positive outcomes.

Our procedures undergo constant review and development, enabling us to create new strategies, thereby ensuring we always provide a service of highest quality to both clients and their customers.

From the most challenging matters to cases that require the utmost sensitivity, we never fail to deliver the right outcome.

Our reputation is unblemished, and our name is synonymous with integrity.



OVERSIGHT

Case reports and monthly management information is tailored to suit our clients needs, providing a highly visible audit trail of all our activities, enabling clients to prove contractor compliance.


FEE STRUCTURES

Available on request, we offer two main cost options; the first provides for job fees with all associated costs such as recovery, transport and fuel charged in addition and the second option has slightly higher jobs fees that include all associated costs.

Investigations are charged on a time spent basis, plus disbursements, similar to law firms.

These are explained fully in our client care letter, which also details our promise to clients as a standard service level. Recognised lenders and law firms can request a copy of both our Client Care Letter and Fee Structures.